FAQ

  • do balloon arches stand on their own?

    Typically, no. Balloons are best when attached to something, whether that be a stand, a wall, or an arch. Balloon pillars can be self-standing with added weight in the center of the bottom (it’s hidden, no worries!)

  • do you have decor items, or do i provide them?

    Our package pricing covers the cost of supplies & materials. Once the deposit is received, all items are purchased for the event. We do have a small selection of items that can be rented for an additional charge.

    *Weddings: you provide decor items, we design and set up. We do have a selection of items for rent, so depending on the size of your wedding, you may need to inquire with a decor rental company. We can help you choose your items based on your vision!

  • what if my theme is not the "norm"?

    We love that!! We make tons of custom decor items for any theme. The creativity is off the charts! So, please, don’t hesitate to ask - we will make it happen!

  • what if i have to cancel my event?

    We allow cancellations anytime prior to 14 days before an event, which also includes a refund of the deposit made (at the discretion of our team, depending on how much was already created for customized items). Any event canceled within 14 days before an event will forfeit any deposit paid.

  • do pretty picnics include food + drinks?

    We set the mood and atmosphere, you bring the food! We do provide a charcuterie board with every Pretty Picnic. This includes meats, cheese, fruit, veggie, crackers and fruit spread. We are able to coordinate with your caterer to ensure set up is perfect!

  • how far do you travel?

    Our delivery radius is within 20 miles of Broadview Heights, OH. Anything outside of 20 miles will be at an additional charge.